How can we help?
Notice
FAQs
Common Questions
- ★ How to sign up to GDAC
- ★ Verify Your Account
- ★ How to ask for help?
- Can foreigners sign up for GDAC?
- Can minors use GDAC?
- Operable web browsers for GDAC service
Deposit and withdrawal
- I have received coins from unknown sources
- How to withdraw coins
- Cancelling withdrawals
- Deposit errors
- Withdrawal errors
- Can't create deposit wallet
Change personal information
- ★ How do I enable Google OTP?
- ★ Change mobile phone number (non-korean)
- ★ Change e-mail address
- ★ Accepted form of IDs
- What is Google OTP and why should I use it?
- Google OTP verification error
Blockchain
- ★ What is blockchain?
- ★ What is TXID
- ★ What is confirmation?
- What is Ethereum
- What is a Memo.id
- Are XML and STR the same cryptocurrency?
Trading
- How much are the maker/taker fee charged?
- Is there a minimum order?
- How are decimal points treated in orders?
- What time zone is closing price based on?
- Does GDAC put the upper/lower price limit?
- How long is buy/sell order valid for?