If you have changed your name and did not change your personal information on GDAC, you might have limitations using our service; if you did change your name, please change your personal information on GDAC.
[Process of changing your personal information]
To change your personal information in case you changed your name, prepare the following documents.
 Copy of your passport
 Memo with the following information
- Purpose for the request
- Your GDAC ID
- Today's date
Please write the above information on the memo
 Deed poll to prove you changed your name
If you are ready, please take a selfie with your passport as well as the memo. Your face, passport and memo must be identifiable.
If all documents are ready, please follow the process:
1. Fill out the form to change your name on GDAC
Go through the following link and select [Change name] and fill out the form.
2. Attach a selfie with your passport and the memo, as well as the deed poll.
The request will be reviewed, and it might take up to 5 days to process the claim.
*Your verification level will be set to level 1 after the name change.