Unfreeze Account

If your account has been suspended of withdrawal or trading,

please submit the below form to undo it.

 

Request withdrawal/transaction restriction

Internal review standards are the following:

 

1. Withdrawal/transaction has been restricted due to user's request
Check if the urgency at the time you requested for withdrawal/transaction restriction has been alleviated

 

2. Withdrawal/trade has been restricted by admin
Check if legal disputes and penalties related to the relevant account have been relaxed

 

*GDAC will notify the results after internal review via email.