How to Fix Bank Account Verification Problem 

Some users are unable to complete bank account verification using the latest version of Chrome. 

This is an issue caused by Chrome’s cookie policy enforcement. 

 

If you are unable to proceed with bank account verification using the latest version of Chrome, please use a different browser or retry verification after clearing cache and cookies

 

Method: 

  1. If using Chrome, retry bank account verification after clearing cache and cookies 
  2. If using Microsoft’s Windows OS, use Internet Explorer or Firefox
  3. If using MAC OS, use Safari or Firefox

 

We will resolve this issue as soon as possible.  

 

Thank you.